Shopping & Shipping

Ordering Online
It’s easy! All you have to do is click onto ‘Products’ and browse the menu options on the left. When you see something you like, click on the “Add to cart” button. This puts the product in your Shopping Cart. You can keep an eye on your running total on the top part of the screen. You can put as many products as you like in your Shopping Cart; then, when you’re finished, just click on “Go to Cart”, fill in the required information, and in no time we’ll enrich your life with Magnfiscense products.

All  prices quoted are in Australian Dollars free of of GST.

Payments
The Magnifiscense online shop accepts Credit Card payments only.

Don’t own a credit card? Use our paypal or direct debit facilities

By emailing us with what you want we’ll be able to organise a proforma invoice that you’ll be allowed to pay by by sending us a money order. Unfortunately we don’t accept Cheques (other than bank cheques).

Direct Debit details: Magnifiscense BSB 062 247 Account 10236766

Security
Shopping at the Magnifiscense online shop should be as enjoyable and stress free as shopping in a store. Therefore, Magnifiscense places enormous importance on ensuring your information is safe. Your credit card details are encrypted to ensure its’ safe transfer to the bank

Shipping
Products can be delivered throughout Australia via Courier or Express Post (for tracking purposes).

Orders  are despatched on receipt of payment being cleared at our bank.

Orders within Australia will be delivered in 4 – 7 working days from the time you are advised that your order is processed, unless you are notified otherwise (some remote locations may take up to 10 working days).

During peak trading times (May, November & December), you may experience a slight delay, in which case your order will be delivered within 6–10 working days.

Please contact us if your order does not arrive within 2 weeks. Email: customerservice@magnifiscense.com.au

Shopping for a gift
If you are shopping for a gift and would like the products to be sent to an alternate address to the one invoiced, or would like your products gift wrapped please contact our Customer Service team at the time of ordering:
customerservice@magnifiscense.com.au

Postage and Handling Charges
All prices are in Australian dollars and free of GST
Spend $50 or more and receive FREE delivery

Returns Policy
We hope that you love everything you order from the Magnifiscense online shop. However, should any products be faulty or damaged we will happily refund or exchange these items for you.

This must be done within 7 days on receipt of your order.

Refund and Exchanges
To organise a refund for faulty or damaged products please contact customer service on customerservice@magnifiscense.com.au and they will provide you with our reply paid address or send you out an express post bag. A full refund will be made via your original payment method as soon as we receive the products back.

Or should you wish to receive a replacement item instead, please let us know when you let us know about the faulty or damaged goods, and we will ship it out to you as soon as we receive the product back.

To organise a refund or to exchange your faulty or damaged product please return it, with a letter of explanation, to the following address:

ATTN: Customer Service
Magnifiscense
9 Whitton Street
Katoomba
NSW 2780

If you have any problems, or wish to discuss this further please feel free to contact us at:

Email: customerservice@magnifiscense.com.au

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